FAQ

Q: How long does shipping take?
A: Orders typically arrive within 5 to 15 business days depending on your location.

Q: Can I track my order?
A: Yes! After your order ships, you'll receive a tracking number via email.

Q: What is your return policy?
A: You can return items within 14 days of receiving your order, provided they are in original condition. Personalized products are non-refundable.

Q: How do I contact customer support?
A: You can reach us anytime at support@ozhubstore.com.

Q: Do you ship internationally?
A: Yes, we ship worldwide. Customs fees and import taxes may apply and are the customer's responsibility.

Q: Can I change or cancel my order?
A: Please contact us within 24 hours of placing your order to request changes or cancellations.