FAQ

Q: How long does shipping take?
A: Orders typically arrive within 5 to 15 business days depending on your location.

Q: Can I track my order?
A: Yes! After your order ships, you'll receive a tracking number via email.

Q: What is your return policy?
A: You can return items within 14 days of receiving your order, provided they are in original condition. Personalized products are non-refundable.

For more info pleas check our Refund Policy 

Q: How do I contact customer support?
A: You can reach us anytime at support@ozhubstore.com  we reply within 24 h 

Q: Do you ship internationally?
A: Yes! We ship to most countries, including Europe, the USA, Canada, and the Middle East.

Please note that for deliveries outside the European Union, customs fees or import taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility and are collected by local customs upon delivery.

Q: Can I change or cancel my order?
A: Please contact us within 24 hours of placing your order to request changes or cancellations.